Papagayo Hotel Boutique Playa del Carmen, Playa del Carmen - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

Avenida 15 Norte Entre Calles 4 Y 6, Playa del Carmen, Mexico, 77710

Papagayo Hotel Boutique, a 4-star property in Centro, provides a 24-hour front desk, shared lounge, and property-wide free WiFi, with complete safety features including a fire extinguisher and first aid kit.

Premium Air-Conditioned Rooms

The 27 individually decorated rooms at Papagayo Hotel Boutique feature premium bedding, air conditioning, and plasma TVs. Selected accommodations include kitchens with refrigerators and microwaves, while all units offer soundproof walls and safe deposit boxes.

Nearby Dining Options

Local and affordable dining venues surround the property within two blocks on the main street.

Tours and Activities

The hotel offers tour assistance and a tour desk for arranging local activities, including outlet shopping and golf at Gran Coyote Golf.

Beach and Transport Access

Papagayo Hotel Boutique stands 1,500 feet from Playacar Beach and a 3-minute walk from Playa del Carmen Beach. The property is 12.5 miles from Cozumel Airport, with paid shuttle service available.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Suite

Max:

2 persons

35 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Family Suite

Max:

2 persons

35 m²

Bed options:

2 Double beds

Shower

Air conditioning

room details

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Standard Suite

Max:

2 persons

35 m²

Bed options:

2 Double beds

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

Playa del Carmen1700 ft

Airports

Aeropuerto de Playa del Carmen (PCM)2700 ft

Cancun (CUN) 35.2 mi

What our guests says about facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Delicious Culinary Experience

During my stay, I was thoroughly impressed by the dining options at Papagayo Hotel Boutique. The variety of dishes from around the world was simply very nice, all prepared by experienced chefs. I particularly enjoyed the local flavors that were so well presented. Every meal felt like a special occasion.

Matt_2024. United States, 2024-03-15Read full review on

Comfortable and Equipped Rooms

I loved how well-equipped my room was during my stay at Papagayo. It was cozy and had everything I needed for a comfortable experience. The amenities functioned without a hitch, making it a wonderful place to unwind after a long day of exploring.

Robert_123. United Kingdom, 2024-04-05Read full review on

Well-Maintained Bathrooms

The bathrooms at Papagayo Hotel Boutique were very well taken care of. I appreciated the cleanliness and the quality of the fixtures. It was refreshing to have such a pleasant space to refresh myself after a day of activities.

JackTravel2024. Canada, 2024-05-10Read full review on

Cozy and Inviting Bedrooms

The bedroom was a true sanctuary during my stay. The mattress was incredibly comfortable, making it easy to sleep soundly at night. I loved the warm ambiance, and it was a perfect place to relax after busy days.

GuyEnjoysTravel. Australia, 2024-06-20Read full review on

What’s included

General

Wi-Fi
Safe deposit box

Guest Parking

Electric kettle

Children

Cribs

Room features

Sitting area
Dining table

Self-catering

Electric kettle

Media

Flat-screen TV

Location

Avenida 15 Norte Entre Calles 4 Y 6, Playa del Carmen, Mexico, 77710

Map view

street view

Avenida 15 Norte Entre Calles 4 Y 6, Playa del Carmen, Mexico, 77710

City landmarks

Mall

Quinta Alegria Shopping Mall

2700 ft

Museums

3D Museum of Wonders

2700 ft

Zona Arqueologica Playa del Carmen

2900 ft

Church

Nuestra Senora del Carmen Catholic Church

2700 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

2200 ft

Avenue With 14 Street 5a Downtown

Corazon de Mexico

2300 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

2500 ft

Beach

Playacar

2700 ft

Gallery

Riviera Art Gallery

2700 ft

Gallery

La Galeria de Playa Art Gallery

3500 ft

Avenida entre 24 y 34 calles 5a

Caminarte

3500 ft

Beach

Kool Beach Club

5000 ft

Beach

Mamita's Beach Club

1.1 mi

Nearby

152 Calle Quinta Avenida

Quinta Avenida

1300 ft

Museums

Museo Frida Kahlo Playa Del Carmen

1000 ft

Night club

Coco Bongo

1300 ft

Av. Benito Juárez

Los Fundadores Park

1600 ft

5th Avenue 4th and 6th Streets

Sun Jaguar

800 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

900 ft

5ta Avenida

Galeria de Arte 5ta Avenida

900 ft

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

1400 ft

Aquarium

Aquarium Beach

2700 ft

Casinos

Grand Riviera Casino

1000 ft

Night club

Club 01

900 ft

Beach

INTI Beach

2700 ft

15 Avenida Nte

Parque, Portal Maya

900 ft

Night club

Salon Salsanera

1400 ft

Night club

Mandala Playa del Carmen

1600 ft

Shopping Area

Plaza Calle Corazon

1600 ft

Mall

Paseo del Carmen Shopping Mall

1600 ft

Restaurants

El Envero

600 ft

Av 1a Norte Mz 77 Lt 2 Local 1 Entre 26 y 28 Col Centro Solidaridad

Platinum Grill & More Playa del Carmen

200 ft

Calle 6 y Av 15 Local 1 Mercado de Playa del Carmen

Romeo Trattoria Pizzeria

500 ft

Calle 4 Nte 150 Between 10 and 15 Avenida

Manne's Biergarten

600 ft

Calle 4 Norte

Nordic

400 ft

Avenida 15 Norte Esquina Calle 6 Bis

Carboncitos

600 ft

4th Street Between 5th and 10th Avenues

Yum Yum

200 ft

Avenida 10 Calle 6 Norte

Don Mario Ristorante Pizzeria

600 ft

Avenida 10 Calle 8

Mexican Experience Playa Del Carmen

900 ft

Avenida 20 Between 2 And 4 Centro

Reviews and Ratings

Feedback from previous guests about their experience.

68%

enjoyed the hotel and would happily stay again

Spacious and clean rooms

Great location

Service inconsistency

Noise from reception

6.8/10

Nice

Rooms

6.8

Location

9.0

Service

5.8

Dining

5.0

Chris

United States of America, March 2025

7.2/10

I had a decent stay at this boutique hotel. The rooms were quite spacious and offered a peaceful environment for a good night's sleep, but the lighting could be better. The service was kind but didn’t meet my expectations in terms of warmth. The location is fantastic as it's just a few blocks from the bustling 5th Avenue, making it convenient for exploring local attractions. All in all, it was a good value for money but had some hiccups.

Rooms

7.0

The rooms were spacious and very quiet, which was perfect for a good night's sleep. However, the lighting was poor, making them feel darker than I would have liked.

Service

6.0

The service was kind but not as welcoming as I expected. There were a couple of misunderstandings with my room key, which was frustrating.

Location

9.0

The hotel is in a great location, just a couple of blocks from the busy 5th Avenue, yet far enough to avoid noise. It’s close to the beach, restaurants, and a small supermarket.

Dining

Facilities

7.0

The facilities were decent but could use some enhancements. The place maintained a clean vibe, which I appreciated, but I expected more amenities.

Robert

United States of America, January 2025

7.6/10

I had a pleasant stay overall, with spacious and quiet rooms that were perfect for catching up on sleep. However, the fan in the room was quite loud and didn’t circulate air effectively. The service had its ups and downs, with some friendly interactions but also misunderstandings over the room key which was frustrating. The location was convenient for exploring and close to tourist attractions, although the staff could have done a better job at managing noise levels at night.

Rooms

8.0

The rooms were spacious and very quiet, which was ideal for a good night's sleep.

Service

6.0

While some of the staff were friendly, I had issues with the key management which left me feeling a bit frustrated.

Location

9.0

The hotel was conveniently located in the tourist area, making it easy to explore.

Dining

Facilities

7.0

The overall amenities felt basic but functional; nothing stood out as exceptional.

Joseph

United States of America, January 2025

6.2/10

I had a mixed experience at the hotel. The location was fantastic, just a few blocks from the busy areas while still being quiet. The rooms, however, left much to be desired with their dark and somewhat dingy ambiance. Service was decent but not as dynamic as I hoped. The dirty conditions were definitely a letdown, but it was nice to find a comfy corner amidst it all.

Rooms

5.0

The rooms felt dark and had an uninviting atmosphere. Although they were comfortable, they were not clean enough for my liking.

Service

6.0

Service was underwhelming; there were instances where staff weren't very accommodating, especially when I had issues retrieving my room key.

Location

9.0

The location was perfect—far enough from the noise of the main street yet close to the beach and restaurants.

Dining

Facilities

5.0

Facilities presented a cozy vibe, but cleanliness was an issue that needs addressing.

Edwin

United States of America, December 2024

6.2/10

I had a mixed stay at this hotel. On the plus side, the location is fantastic and really convenient for exploring the area. However, the room could use some improvements in terms of lighting and air circulation. The dining experience and service also left room for improvement. Overall, it offers decent value for the price if you’re looking for a budget option.

Rooms

6.0

The room was spacious and quiet, which was great for a good night's sleep. However, the lighting was poor and the fan was super loud without providing much relief.

Service

5.0

I found the service to be a bit hit or miss. Once, they insisted I hadn't returned my room key even after following their protocol.

Location

9.0

The location is great, just a few blocks from the 5th Avenue and close to the beach and restaurants without being too noisy.

Dining

5.0

I enjoyed some homemade pastries, but overall, the dining options were pretty limited.

Facilities

6.0

The hotel had basic amenities, but I didn't see anything particularly special or luxurious about the facilities.

Louis

United States of America, November 2024

7.6/10

I had a pleasant stay at this boutique hotel, which offered a very comfortable and quiet atmosphere for a great night's sleep. The location was perfect, just a few blocks from the main attractions while still feeling peaceful. However, the service was hit-or-miss, sometimes lacking the warmth I expected. The pricing was decent, but certain aspects could definitely be improved.

Rooms

8.0

The room I stayed in was spacious, clean, and surprisingly quiet, allowing me to get some deep rest despite being close to the reception area. It was great value for the price.

Service

6.0

While some staff were friendly and helpful, there were moments when they didn't seem as welcoming or attentive as I'd hoped. It could definitely use more consistency.

Location

9.0

The hotel is ideally located just a couple of blocks from the bustling 5th avenue, meaning I could easily access shops and restaurants while also enjoying a break from the noise.

Dining

Facilities

Spacious and clean rooms

Service inconsistency